Who is responsible?
Dwellside Legal is a campaign website operated for Rees Clayton Solicitors Ltd, the controller of your enquiry information. Contact us at contact@dwellside.co.uk, 020 3337 3143, or The Ace Enterprise Centre, Cross Street, Nelson, Lancashire, BB9 7NN.
Your enquiry
We collect the contact, tenancy, property, repair and contact-preference details you provide, together with an enquiry reference and a record of your form consent. This helps the team assess and respond to your request. Please do not include identity documents, medical records, bank details or other sensitive documents in the form.
When you submit, the website sends your answers securely to the firm’s Zoho CRM. Vercel provides website hosting and may process technical request information to operate and protect the service. Authorised staff and service providers supporting these systems may process information for these purposes.
Why we use information
We use enquiry information to take steps at your request before a possible retainer, and for legitimate interests in managing enquiries, maintaining records and protecting the service. Legal obligations may require further processing. If sensitive information is needed for a legal claim, the firm will explain the relevant basis and secure collection process.
Agreeing to assessment of your enquiry is not permission for unrelated marketing. We do not infer telephone, email, SMS or WhatsApp marketing consent from this form.
Retention and your rights
The firm’s published enquiry notice states a 12-month retention period where no retainer is entered into. If a matter proceeds, the firm will provide the applicable client privacy and retention information. You can ask about access, correction, deletion, restriction, objection or portability where applicable, using the contact details above. You may complain to the Information Commissioner’s Office.
Cookies and hosting
This website uses no advertising pixels or analytics scripts and does not save assessment answers in cookies, local storage or session storage. Browser and hosting systems may retain ordinary operational information. If providers process data outside the UK, applicable data-protection safeguards are required. Contact the firm for further information about its providers and safeguards.