No Win, No Fee.
The details matter.

Funding for eligible cases

Eligible housing disrepair claims may be offered on a No Win, No Fee basis under a conditional fee agreement. The exact terms must be explained in writing before you sign.

No Win, No Fee does not mean every possible cost disappears. Your agreement should explain what happens if the case succeeds, is unsuccessful or ends early.

What should be explained?

• Any success fee or other deduction from compensation, including VAT.
• Who pays for court fees, expert reports and other expenses.
• Whether insurance is needed, what it covers and its premium.
• Any potential responsibility for the other side’s costs.
• Cancellation, early termination and other exceptions.

Make an informed decision

Take time to read the proposed agreement, ask questions and consider the available options. Do not assume a standard personal injury deduction applies to a housing disrepair matter.

You can also complain directly to your landlord. The Housing Ombudsman’s service is free for residents and may be relevant to an unresolved complaint.